We have recently changed shop software and as a result, all passwords have been reset to randomised passwords. You need to reset your password by clicking this LINK
We have had some users also report that when resetting their password, the validation email is not being received. Please ensure you check your SPAM or JUNK folders in the first instance and if still having issues then please use the contact page and outline your issue. We will manually reset your password for you. Click HERE to go to the contact page. You can also call us on 0333 1212120 and press option 1.
We apologise for any inconvenience, however as all passwords were encrypted in the last database they could not be migrated.